Privacy Policy

Effective Date: January 1, 2026  |  Horizon West Title Agency LLC

Horizon West Title Agency LLC ("Horizon West Title," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at horizonwesttitle.com or contact us in connection with our title and closing services.

Please read this policy carefully. If you do not agree with its terms, please discontinue use of our website.

1. Information We Collect

We may collect the following types of information:

  • Personal identifiers — name, email address, phone number, and mailing address when you contact us, submit a form, or send us a contract.

  • Transaction information — property address, contract details, and related documents you voluntarily provide for closing purposes.

  • Usage data — IP address, browser type, pages visited, and time spent on our website, collected automatically through cookies and analytics tools.

  • Communications — emails, voicemails, or messages you send to us.

2. How We Use Your Information

We use the information we collect to:

  • Process and coordinate your real estate closing or title order

  • Communicate with you about your transaction, appointments, and closing status

  • Respond to inquiries and provide customer support

  • Improve our website and services

  • Comply with legal and regulatory obligations applicable to title agents in the State of Florida

  • Send occasional service-related updates (you may opt out at any time)

We do not sell your personal information to third parties.

3. How We Share Your Information

We may share your information with:

  • Title underwriters and insurance carriers — as required to issue title insurance policies on your behalf.

  • Lenders, real estate agents, and attorneys — as needed to complete your closing transaction.

  • Service providers — third-party vendors who assist with website hosting, email delivery, or CRM software, who are bound by confidentiality obligations.

  • Legal or regulatory authorities — when required by law, court order, or to protect our legal rights.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of the site.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Retention of Information

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with applicable laws, and resolve disputes. Transaction records may be retained for a minimum of five (5) years in accordance with Florida title agent recordkeeping requirements.

7. Your Rights and Choices

You may have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your information (subject to legal retention requirements)

  • Opt out of non-transactional communications

To exercise any of these rights, contact us at the information below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

© 2026 Horizon West Title Agency LLC. All rights reserved.